You are now chatting with Breana M
How may I help you with your Technical Support issue?
Breana I am off campus and need to update my password
In order to better assist you, please provide me with your name, phone number,student id , and email address.
Dr McVerry, 203-982-8182, mcverryj1
may I have your first and last name ?
bare with me one moment
okay just let me know what to do to get a password change, I need to check my email and calendar
what password are you trying to reset? To which account ?
are you there ?
which account are you trying to login too ?
firstname.lastname@example.org...it must have been the 60 day change password day, I need help resetting my password, we have SSO, not multiple accounts,
I need a temp password, I am off campus,
yes, so that is your email you are trying to get logged into ?
yes, our single sign on uses our email as our password
can you help me? we are going in circles
I mean uses email address as our user name, I need to rest the password
No sir. I am asking what specific website associated with the school are you trying to login too ? I need to know so I can specifically work in that area
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